eCommerce in China

In the past few years, Chinese consumers have unfolded their wallets and notecases online. There are 731 million Internet users in China, among them, online shoppers totals 467 million, more than any other country. As the world’s largest retail eCommerce market, GMV of China’s online shopping reached 4.7 trillion Yuan ($32 trillion) in 2016, up 23.9% from 2015, and it is expected to grow. The rapid rises reflect more than just expansion, but also the invaluable business opportunities.

Amid the expand in China's eCommerce industry, increase in B2C business becomes the trend, shaping the near-term eCommerce landscape. As online shopping market becomes increasingly mature, consumers tend to favor more on B2C sites searching for higher quality products and services。 Among China's B2C online shopping websites, Tmall, JD, Suning and VIP are the major players. In 2016, Tmall took up the largest market share (56.6%), followed by JD and Sunning (24.7% & 4.3% respectively).

Vision Statement

As an omni-channel eCommerce service provider, Fung Omni successfully launches and operates a number of major international brands with their Tmall stores or their branded online stores in China including Macy’s, Carter’s and Victoria’s Secret. We endeavor to be the best-in-class full service eCommerce Trade Partner in Greater China and ASEAN, optimizing buyer user experience and conversion for our customers through full range of services.

What We Provide

OMIN-CHANNEL

OMNI-CHANNEL

Omni-Channel Strategies & Execution

LOGISTICS

LOGISITCS

Full Logistics Services and effective warehousing solutions

DESIGN

DESIGN

Branded Webstores & Marketplace Store Design

CUSTOMER SERVICES

CUSTOMER SERVICES

Conversion-centric Customer Service

MARKETING

MARKETING

Online & Mobile Marketing to drive Traffic

DATA

DATA

Data Analytics & Application with Mobile apps

STORE OPERATIONS

STORE OPERATIONS

Operations efficiency and optimization for profit maximization

CRM

CRM

Customer Relationship Management & Customer Journey

Our Approach

Success of any brands in China & Asia online marketplaces requires experienced, talented and trustworthy 3rd party service provider to develop and manage your online store as well as having a local presence and resources to provide translated marketing promotions and customer care.

We have honed our vitality-building expansion and growth strategies to help clients thrive in Asia's eCommerce marketplaces and platforms. Our progressive and proactive approach to eBusiness consulting and eCommerce process management enables our clients to identify opportunities in the present and uncover possibilities for the future growth in Asia.

Here‘s how:

  • We develop knowledge base of eCommerce winning strategies to deliver operational excellence for clients.
  • We develop in house OMS to have functionalities requested by customers, flexible & agile.
  • We develop data intelligence to facilitate clients decision making and develop as our differentiation.
  • We execute Wechat solutions to fulfill the customer enagement.

Our Marketplace Distribution

Our Culture